Terms of Use

You must be legally capable of entering this agreement. If you are under 18, you may use Ntense only with permission and supervision from a parent or legal guardian who accepts these Terms for you.

GitHub is our supported sign-in provider. You must provide accurate information, protect your account and API credentials, and promptly tell us about suspected unauthorised access. You are responsible for activity performed through your account unless caused by our failure to use reasonable care.

Ntense provides practical AI learning, assessments, project collaboration, AI-assisted tools, API access, and cloud workspaces. Features, usage limits, models and availability may change as the service develops.

Ntense is an educational and productivity service. We do not guarantee employment, income, accreditation, certification recognition, a particular project outcome, uninterrupted availability, or that AI-generated material is accurate or suitable for your intended use. You must review important outputs and use qualified human advice where appropriate.

• Paid subscriptions renew automatically for the billing period shown at checkout until cancelled.
• You authorise us and our payment provider to charge the applicable fees, taxes and disclosed usage charges.
• You may cancel at any time. Cancellation stops future renewal and takes effect at the end of the current paid billing period, unless stated otherwise.
• You retain access to paid features until the end of that period, subject to these Terms.
• No partial or prorated refund or credit is provided merely because you cancel early.

The no-partial-refund rule does not limit any refund, replacement, cancellation or other remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law. We may also provide a refund where expressly promised at checkout or required by another applicable law.

Purchases through a third-party marketplace are also governed by that marketplace’s billing and refund process.

“User Work” means anything you upload, submit, create, generate, record or develop through Ntense, including assignments, source code, prompts, agent configurations, project deliverables, messages, interviews, feedback, media, documentation, showcases and AI-assisted outputs. It excludes passwords, API secrets, payment-card data and other account-security credentials.

As between you and Ntense, you retain any intellectual property rights you hold in your User Work. Your ownership is subject to rights in third-party materials, open-source software, AI model outputs and Ntense materials that your work contains.

By submitting User Work to the service, you grant Ntense and its affiliates a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, transferable and sublicensable licence to host, store, reproduce, use, analyse, modify, adapt, translate, combine, create derivative works from, publish, distribute, communicate, publicly perform, publicly display, market, commercialise and otherwise exploit that User Work in any existing or future media or technology.

This licence permits use for operating, securing and improving Ntense; providing learning and assessment; developing, testing and evaluating AI and other products; creating datasets and examples; producing and selling commercial products and services; and promoting Ntense and its partners. Ntense may use the User Work with or without attribution and without further approval, notice or payment to you.

The licence continues after you stop using Ntense or delete your account. We will handle personal information contained in User Work in accordance with the Privacy Policy and applicable law. We will not treat account credentials or payment data as commercially licensed User Work.

To the fullest extent permitted by law, you consent to Ntense, its licensees and successors doing or omitting acts in relation to User Work that might otherwise infringe your moral rights. This includes editing, adapting, translating, combining, changing context or format, using only part of the work, using it without attribution, attributing it in a reasonable way, and using it for commercial, promotional, educational, research or product-development purposes.

You promise that you own the User Work or have all permissions needed to submit it and grant this licence, including permissions from collaborators. You must not submit confidential employer/client material, personal information about others, or third-party intellectual property unless you are authorised to do so. You agree to obtain equivalent moral-rights consents from other contributors where required.

You must not use Ntense to break the law, infringe rights, deceive or harm others, compromise security, distribute malware, evade limits, scrape the service without permission, access another user’s account, or submit unlawful, abusive, discriminatory, sexually exploitative or privacy-invasive material.

We may investigate, restrict, remove or preserve content and suspend or terminate access where reasonably necessary to protect users, Ntense, third parties or the integrity of the service.

Ntense and its licensors own the service, brand, learning content, software, templates, datasets and other materials we provide, excluding User Work. We give you a limited, personal, revocable, non-transferable licence to use them through the service in accordance with your plan.

If you provide ideas or feedback, you grant us an unrestricted, perpetual, irrevocable and royalty-free right to use and commercialise it without compensation or attribution.

Ntense integrates third-party services, including GitHub, payment processors, cloud infrastructure and AI model providers. Their terms may also apply. We are not responsible for third-party services outside our control.

Do not place secrets, regulated data or information you are not permitted to disclose into prompts or workspaces. AI output may be incomplete, incorrect, non-unique or subject to third-party rights.

You may stop using Ntense or request account deletion. We may suspend or terminate access for breach, security risk, non-payment, legal requirements, misuse or discontinuation of the service. Provisions intended by their nature to survive—including payment obligations, the User Work licence, intellectual-property terms, disclaimers and liability limits—continue after termination.

Nothing in these Terms excludes, restricts or modifies a guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

Subject to those non-excludable rights, the service is provided “as is” and “as available”. To the maximum extent permitted by law, we exclude implied warranties and are not liable for indirect, incidental, special or consequential loss, loss of profit, opportunity, goodwill or data, or loss caused by reliance on AI output.

Where liability can lawfully be limited, our aggregate liability arising from the service is limited to the greater of AUD $100 and the fees you paid us during the six months before the event giving rise to the claim. This limit does not apply where prohibited by law.

We may update these Terms. We will take reasonable steps to notify users of material changes before they take effect where required. Continued use after the effective date means you accept the updated Terms.

These Terms are governed by the laws of New South Wales, Australia. Courts with jurisdiction in New South Wales may hear disputes, without limiting any consumer right to bring a claim elsewhere.

Questions, complaints and legal notices can be sent through our contact page.